Who We Are
Mission: To ensure that elderly and disabled residents in long-term care facilities receive the highest quality of care and live with dignity and respect.
The Ventura County Ombudsman Program is a nonprofit organization dedicated to advocating for the rights and well-being of residents in long-term care facilities throughout Ventura County, California. Established in 1981 under the Older Americans Act, the program operates under federal and state laws to investigate and resolve complaints on behalf of residents in nursing homes and assisted living facilities.
What We Do
Services Provided:
- Advocacy and Complaint Resolution: Investigating and addressing concerns related to the quality of care and life for residents in long-term care facilities.
- Unannounced Facility Visits: Conducting regular, unannounced visits to facilities to monitor conditions and ensure compliance with regulations.
- Education and Training: Providing information and resources to residents, families, and the community about residents’ rights and quality care standards.
- Volunteer Opportunities: Engaging trained volunteers to assist in advocacy efforts and support residents.
